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Alan K Holden

Accomplished Internaut

Good QA is Important
Quality Assurance Tips

Without a solid QA review system in place, each application you release will likely distract your team from concentrating fully on the next one.

In a real factory, nobody would expect those who assembled the product to also inspect it. Nor would the customer to be happy in the role of reporting defects. Why should your application development process be any different?

PeopleLink Inc



http://www.peoplelink.com (defunct)

Leading provider of Internet community services (Message Boards, Mailing Lists, Chat Rooms, Instant Messaging, etc) for high-profile clientele (GE, Oracle, Times-Mirror, CBS, Viacom, MTV, VH1 and more).

New Product Development, Technical Team.            2001 - 2002

  • Team leader in product customization for clients.
  • Developed ColdFusion web tools to automate & hasten product delivery sequence.
  • Provided application training to Quality Assurance team to help them develop sound testing methodology.
  • Help Technical Writer break down complex program actions into understandable terms.
  • Participated in transfer of product suite from ColdFusion™ to JSP, enabling double-byte character sets (Asian and non-Arabic letters) for product internationalization.

Production Team Leader                        1999 - 2001

  • Authored core templates and applications to replace expensive licensed products.
  • Developed core methods by which existing PeopleLink products would be integrated into clients’ existing applications, reducing the learning curve for new programmers.
  • Directly interviewed new team prospects and authored skills assessment tests to improve the quality of new hires and reduce turnover.

Web Engineer                            1998 - 1999

  • Hands-on programming. Team member in authorship of original web application and integration of outsourced application packages to produce an early revenue stream.
  • Performed Quality Control functions prior to establishment of dedicated Q.C. team, to insure product performance against a broad range of browsers, systems and platforms.
  • Exercised basic network operations and server maintenance tasks to reduce load on system administrators, via Telnet into NT, Sun Solaris™ UNIX and Linux servers.

Sun Solaris, Linux, HTML, ColdFusion 4~5, Oracle, Sybase, JavaScript, PHP, JSP, C++, Perforce, Lotus

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